General Questions
What is the rental fee for THE HOTEL CONCORD and what does it include?
Please see the details found ____ for complete pricing and included items.
What is the building capacity?
225 guests including the bridal party in Ballroom area
What dates are available?
Please see the available dates information here.
When are the payments due? Do you offer a payment plan?
When the contract is signed, to continue holding the date, we require a $2500-$5,000 booking fee to be paid to secure your wedding date. Depending on Tier chosen, 2-3 additional payments will be made through the planning process with your final payment due with guaranteed guest count, 2 weeks prior to your wedding day.
We also reserve the right to request a credit card on file for any damages to the facility or grounds. Tax is included in Venue only payments.
How do I reserve a date?
To reserve a date email LynnNeal@TheHotelConcord.com saying you are ready to book XYZ date if it is still available. We suggest you email us stating you are ready to book your preferred date and then include a backup date in case your preferred date is unavailable. Dates are reserved on a first requested basis. Once a contract is requested and sent, you will have 72 hours to review, sign and make deposit before contract is voided.
Do I need to schedule a tour or can I just stop by?
We kindly request that all tours are by appointment only. You can request a tour here.
Is there a food or guest count minimum?
There is a minimum on our Tier One All-Inclusive Package of 50 guests, other than that, there is no minimum amount of guests.
Do we have to utilize your caterers?
Yes, Initially we allowed outside catering, because honestly most venues don't and we didn't understand why! It seems like a great benefit to allow outside catering. The truth is, after the first few years of allowing any caterer to waltz through our door, we realized that not a workable business model if quality food and a quality experience is important to our couples and their guests. We have 5 wonderful caterers who offer a wide array of options to fit any budget.
We want the BEST experience for you and your guests and have found that working with our 5 caterers that we know you and yours guests will be well taken care of.
Will there be another wedding the same day?
At The Hotel Concord we only host one wedding each day to ensure that each couple's event is special and receives our full attention.
Are there overnight accommodations nearby?
The Holiday Inn and Hampton Inn are less than 10 minutes away. There are several more hotels including full service near the Charlotte Speedway, approximately 20 minutes away.
How many cars will THE parking DECK accommodate?
Downtown Concord has 2 Parking Decks that are available free of charge on the weekends starting Friday after 5:00. They have over ___ spots.
Do you offer straight tables instead of round?
Yes, we offer long banquet tables for up to 125 guests or rounds to accommodate up to 350 guests.
Do you provided table linens, cups, silverware, etc?
Yes, depending on your Tier Chosen will depend on what is included.
We plan to have our ceremony offsite, or only plan to have our ceremony at The Hotel Concord. Does your fee change?
Because we only host one event per day, our fee structure remains the same whether you hold your ceremony, reception, or both onsite.
Do you allow dogs onsite to play a part in our wedding day?
We are dog friendly, with some specific stipulations. Dogs are allowed at the ceremony and pictures. Animals, other than service animals, are NOT allowed under roof or near food. Dogs must be on a leash and someone must be responsible for them other than the bride and groom.
What form of payment does THE HOTEL CONCORD accept?
All payments are invoiced by QuickBooks to pay at no charge with a Checking/Savings Account. You may request to pay by Credit Card with a 3.5% service fee added. Cash is also accepted.
Where can I find pictures of the decor available?
All Decor photographed on Social Media and our website is available. You can also check out our Sister Company’s Website at
https://www.polished-eventdesignanddecor.com
What time will I have access to the venue.
You will have access to the venue at the time listed on your contract, not earlier.
Do you include a "wedding day coordinator?"
The Hotel Concord is a Full-Service Wedding Venue and includes a planner to create your Decor, Ceremony and Timeline and then we execute Day of from the time the Venue opens until send-off.
Catering Questions
What are our catering options at THE HOTEL CONCORD?
After several years of a variety of caterers onsite at our venue, we have selected our favorite five to work with exclusively. These caterers include Cabarrus Cooking Company, Doughgirls Catering, 2 Gals Catering, GRATE Catering and Smoke Pit Catering. Please see the exclusive caterers page for menus and contact information. Please note, Menus provided are for Tier One All-Inclusive only.
Does The hotel concord handle the catering orders for these caterers, or do I work with the caterer directly?
In our experience, it's most efficient and most cost effective for couples to work directly with the caterer. Simply book your big day with THE HOTEL CONCORD and reach out to the caterers of your choosing to schedule a tasting and get the ball rolling! Contact info for each caterer is on this page.
Planning Questions
When is the next open VIEWING?
Our “OPEN VIEWINGS” are designed for couples to get an example of how we setup for our Ceremonies/Receptions. We offer for each wedding we host at the venue and times vary by wedding. Reach out to Lynn for dates/times.
What time do you suggest we start the ceremony?
We suggest starting Friday weddings at 6:00 pm, Saturday weddings between 5:00 - 5:30 pm, and Sunday weddings at 4:00 pm. Should your wedding be taking place after the time change, If you do NOT plan to do a first look or plan to get married when the sun sets earlier in the evening, please contact us to discuss schedule.
How will the tables, chairs, etc. be arranged for my sized event?
We discuss layout options at your Decor Session which can be booked 1 year or less from your wedding day.
WHEN CAN WE REHEARSE FOR THE CEREMONY?
Rehearsal is 11:00-12:00 pm the day before your wedding day. Only exception to this is if you added the Rehearsal Dinner Package.
WHAT TYPE OF SEND-OFF CAN WE HAVE?
We offer in Tier One, Sparkler or Bubble Exit. Other Tiers, couple may provide either of these options.
Can vehicles be left overnight?
Vehicles can only be left in the parking garage until 10:00 am the next morning to avoid ticketing.
What time does the music need to end?
Music on Friday's/Saturday's must conclude by 11:00 p.m. with exception of NYE. Music on Sunday's must conclude by 10:00 p.m.
We are using a rental company. Can they drop items off or pick them up outside of the rental period?
Many Rental items MUST go through Polished Events. In the exception of any rental items coming from a different vendor, items must be delivered and picked up within the contracted rental period, no exceptions.
Are candles allowed?
Yes, candles are allowed as long as the flame is completely contained in a candle holder. If providing your own Decor, it must be pre-approved by Lynn.
Is it possible to seat 9 to a table?
The most comfortable seating is 8 guests per round table but in some situations we can accommodate 9-10, just not at all tables.
How far in advance do you need our final headcount?
Two weeks - I reach out 2.5 weeks out to get your invoice prepared to pay 2 weeks out.
How do I obtain a marriage license?
We believe you should be able to obtain your license in any county in North Carolina. (Please double check this fact in case it ever changes on your own!)
Setup and Day-of Event Questions
Are outside snacks and trays permitted?
Outside food and non-alcoholic drink and Light Spirits (discussed at final meeting) are permitted prior to the ceremony. It is not allowed after the start of the event. Please no drinks in glass bottles.
What is the event clean-up process?
The Hotel Concord staff will handle all standard clean up and trash removal throughout and following the wedding reception. Bridal Party is expected to leave the Bridal Prep Areas similar to arrival with all garbage placed inside the trash containers provided. All personal belongings must be taken with you at departure.
where do couple take photos around the hotel on our wedding day?
We have two churches close by with beautiful outdoor areas as well as painted wall murals and alley’s that couples typically take outside photos. We also offer the flat rooftop for pre-ceremony photos only.